Camcorder 4K Video Camera Filmadora Professional Ordro AC5 12X Optical Zoom YouTube Videos Vlogging Camera with Stabilization

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Estimated Delivery Date: Friday, December 6

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details

ORDRO-AC5 4K 12X Optical zoom video camera, capture life just as you see it

4k camcorder: With 4K@24FPS UHD resolution and 12x optical zoom, 3.1 inch IPS touch panel, ORDRO AC5 camcorder can perform extremely high quality image and capture wonderful moment.

With exclusive hot shoe design, ac5 can support to attach an external microphone or LED light.

Wifi and remote control: Video and photo can be controlled and shared by downloading APP (D video) on smart phone (Effective distance is less than 9.8 feet). Comes with a remote control that can be used to control the camcorder to take photos and videos from a distance, less than 16 feet. Tips: When using the remote control, please remove the plastic sheet at the bottom and must be removed the wide-angle lens. Video camera’s wifi function does not support connecting to the router.

Support video recording while charging: ORDRO AC5 camcorder supports video recording while charging. When recording, you can use a USB cable to connect to an extra power bank to provide lasting power.

The package comes with one NP-120 3.7V 1700mAh lithium batteries and a battery charger. When first time use, please charge the battery for 3 hours to make sure it was fully charged, it can take videos up to 1.5 hours. (Tips: The battery working time will shorten in the Wi-Fi mode).

5.0 MP CMOS Sensor

Please Note: 4K Video should be replayed on device which has 4K resolution screen.

Various Recording Needs

This camcorder has good HD video capabilities, high optical zoom, supports max 128GB SD card.
Compact, portable, it is also a good church camcorder for wedding videography.

Support Time-Lapse

Support various accessories for professional photography.

1.Please purchase according to the picture in Color options.
2. Please contact us if you also need other accessories, such as camera LED light.

Standard package include (as below picture)

1 * AC5 Camcorder
1 * NP-120 Lithium Battery
1 * Remote Controller
1 * Charger
1 * USB Cable
1 * HDMI Cable
1 * Lens cap
1 * Camera Bag
1 * User Manual(English)
1* Camcorder box

Package 1 include (as below picture)

1 * AC5 Camcorder
1 * NP-120 Lithium Battery
1 * Remote Controller
1 * Charger
1 * USB Cable
1 * HDMI Cable
1 * Lens cap
1 * Camera Bag
1 * User Manual(English)
1 * Camcorder box
1 * CM-520 mono microphone
1 * FS-1 wide angle lens
1 * LH-1 lens hood
1 * HC-1 foldable handle stabilizer

Product Specifications

Sensor: 5MP CMOS Sensor
Lens: f=4.9-59mm, F.NO 2.8-3.1,
Focus distance: wide: 0.1m-Infinity, Tele: 1.5m-Infinity, Micro: 0.1m-Tele 1m
Display screen: 3.1 inch IPS touch panel (16:9)
Video resolution: 4K@24fps (max)
Video format: MP4 AVC / H.264
Image pixel: JPEG, 24M (max)
Optical zoom: 12X
Digital zoom: 100X
Memory SD card: Support 128GB (max)
WiFi connection: Yes, support camcorder connect to smart phone
Hot shoe: Yes, support external Mic &. led light
Time-lapse: 1 second, 3 seconds, 5 seconds
Face detect: Yes
Anti-shake: Yes
Webcam function: Yes
White balance: Auto, Daylight, Cloudy, Tungsten, Fluorescent
Exposure: -3.0EV-3.0EV
Self-time mode: Off / 2 second, 5 seconds, 10 seconds
USB: support USB 2.0
Auto power off: OFF / 3 min. / 5 min. / 10 min.
Memory: Support SD card, 128 GB max
TV output: Yes, NTSC / PAL
Remote control: Yes
Power source: Li-ion battery, NP-120 model
Language: English, German, French, Spanish, Italian, Turkish, Portuguese, Dutch, Japanese, Polish, Russian, Chinese Traditional, Chinese Simplified

Warm Tips

Please format the memory card through this camera when you first use the camera.(SD card is not included in the package, need to purchase separately)

Please carefully read the user manual before use.

Product FAQ

Q1. How long can the battery work?
A: First please charge the battery fully, it will takes about 150 minutes.
Recording video with 4k resolution, battery can works about 100 minutes;
Recording video with 2k or 1080p or 720p, battery can works about 110 minutes.
PLEASE NOTE:
After receiving the camera, please charge the battery before using it.
The battery life is related to the environment and method of use. The above usage time is for reference only.

Q2. Can this camera work as PC CAM?
A: Yes.

Q3. Why the video quality is not reach 4k? Is it fake?
A: Please playback 4k video on 4k TV or 4k computer, because the resolution of the camera screen is relatively low.

Q4. Why sometimes video freezes?
A: Please use U3 C10 SD card, because 4K cameras require SD cards to support higher write speeds.

Q5. Why my 128GB SD card can not work with the camera?
A: Please use Kingston U3 SD card.

Q6. How to use wifi?
A: Download the APP named “LzxViewer” on your smart phone and connect the camcorder’s WIFI for preview and operation on the phone/tablet. You can download the videos and pictures on the APP and share with your friends at any time.

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Shipping & Payment

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Electron Go (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://electrongo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@electrongo.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@electrongo.com

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