2020 New J3 Pro Tws Wireless Bluetooth Headset Sport Earphone Touch Control Bluetooth 5.2 LED Display Headphone For All Phone

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Estimated Delivery Date: Friday, December 6

Due to high demand, please allow at least 2-4 weeks for delivery.

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FAQs
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Product Details

Headset connection operation video

2020 New J3 Pro Wireless Bluetooth Headset Sport Earphone Touch Control Bluetooth 5.2 LED Display Headphone ​For All Phone

Dear buyer:

We have a special product R & D team, product technical consultants and high-quality service attitude. If you have any questions that you don't understand, you can contact Eric customer service at the first time, he will communicate with you for answers, and he will also provide you with the actual pictures of the products.We will deliver the goods to you within 48 hours and we have a strict inspection of the products before shipment.Thank you very much for ordering our products.

Note: all products in our store support Dropshipping. Please contact me if you are interested in cooperation.

Specification:
True wireless stere(TWS) design,individual left and right channel,HIFI sound,both the left and right earbud are Bluetooth enable,could used separatelyor used as one pair.
● all wireless high-performance headphones with comfortable and stable spare earcaps bring you light, comfortable and stable wearing experience.
● enhanced design to prevent sweating and water accumulation during hard training.
● strong, balanced sound, dynamic range and noise isolation.
● up to 3-4 hours listening time (charging box more than 24 hours).

This is its functional features and optional colors

Function:
-Bluetooth version:5.2
-Bluetooth range:10m
-battery capacity:
-earphone 55mah rechargeable
-charging box:500Amh (optional)
-use time:
headphone playback time:3-4 hours
headphone talk time about:4 hours
-standby time:6 hours
– Auto power on/Auto power off
– Previous song/Next song
– Answer call/Hang up call
-Can be used alone or in pairs

All accessories in the box

1 Pair J3 Pro TWS Earphone
1x Charging Case
1x Type-c Charging Cable
1x User Manual
2x Spare headset cap

You need to pay attention

True wireless stere(TWS) design,individual left and right channel,HIFI sound,both the left and right earbud are Bluetooth enable,could used separatelyor used as one pair.

About products:
1. Are the products real and original?

Yes, all the products displayed are 100% real and original.

2. How’s the quality of the products?

We are strive to make high-quality products. We will check the products carefully before we ship it to you.

About Shipment:

1. When will the seller ship my order?

Our products are in the stock, and your order will be shipped out within 1-3 business days after your payment is verified by Aliexpress.

2. How long can I receive my order?

For some remote countries, such as Brazil, Chile and Syria, aliexpress standard shipping and post usually take 15-60 days or more, such as 90 days. Please wait patiently for your order. If you want to receive the package as soon as possible, you can choose DHL, but please contact us to increase the extra freight for express delivery.

3. Do buyers need to pay customs tax?

Buyers are responsible for (in case) all tax or VAT under any circumstances.

4. Can I change the name / address for my order?

Please send us the right name / address. But we do not offer this service during all the Aliexpress Big Promotion. Please double check your orders information before complete the payment.

5. About sign of the parcel:

Please open the package for inspection upon receipt. If the package is damaged or empty (stolen), please ask the express to provide official documents and go through the compliance procedures on the spot.

Attention For Russian Customers:

1. Please fill in your full name including your first name, middle name and last name when place the order.

2. Please fill in your correct address including your Apartment Number, Street, City, Region and country. Otherwise your package would probably be returned!

3. We are not responsible for your mistake.

Attention For Brazil Customers:

Please add the CPF of your order’s recipient in the order note when you place the order shipped from Brazil because the shipping company needs the CPF to arrange the shipment. Thanks for your understanding and cooperation.

About After-sales & Warranty:

1. There are 6 months warranty for our products.

2. If you got a defective goods, please send us admessage first about the problems with videos or photos, and we will try our best to solve the problems for you.

3. If you want to return the product, please contact us within 3 days after you receive the order. All returned goods must be returned with its original packaging and accessories. Customer is responsible for shipping charges on returned goods.

4. Sometimes the shipping company lost the parcels, if you have not receive you order in the delivery time, please contact us and we will refund you the payment or arrange to resend you the order again in this kind of case.

About feedback:

We are trying out best to satisfy our customers. We sincerely hope that you can leave us a positive feedback. For any reason you are not satisfied with your order, please contact us through (My Messages) or (Ask Seller Questions), Trade manager before leaving neutral or negative feedback. We will do our best to resolve any problems and satisfy your needs.

Service Time:

Beijing Time: 9:00-12:00am, 14:00-19:00pm.

New York Time: 20:00-23:00pm, 1:00-6:00am.

London Time: 3:00-6:00am, 8:00-13pm.

If you fail to reply to your message in time, please wait patiently. The reply may be late, but it will never be absent

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
  • 100% Safety & Security Guaranteed. At electrongo.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!

BUY WITH CONFIDENCE

We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.

  • Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
  • Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
  • 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
Shipping & Payment

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Electron Go (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://electrongo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@electrongo.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@electrongo.com

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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