1080P Wireless IP Camera Cloud Wifi Camera Smart Auto Tracking Human Home Security Surveillance CCTV Network

Name: 1080P Wireless IP Camera Cloud Wifi Camera Smart Auto Tracking Human Home Security Surveillance CCTV Network
Brand: electrongo.com
SKU: 200000891:201456287;200007763:201336100;200009210:201447606
Price: 59.36 USD
Availability: InStock

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In Stock

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Estimated Delivery Date: Saturday, May 25

Due to high demand, please allow at least 2-4 weeks for delivery.

Insured & Trackable Worldwide Shipping

Your tracking number will be sent to you after 3-5 processing days.

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We're absolutely confident that you'll love this product. If you don't, just return it for a FULL refund! No questions asked!

Product Details

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FAQs

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Product Details

How To Set Up The Camera
1. Download and Install the App
a. Make sure your mobile devices are connected to the network properly (Wi-Fi)
b .For Android phone users, download the free app by searching “YCC365/ “YCC365 plus” in “Google Play Store” or scanning the QR-Code on the camera package.
c. For iPhone or iPad users, download the free app by searching “YCC365/YCC365 plus” in “App Store” or scanning the QR-Code on the camera package.

2. Connect the Cloud IP Camera
a. Open your APP “YCC365/ “YCC365 plus”
, register a new account or log in your old account
b. Add the camera device (You can choose four ways to add your camera)
c. When your add your camera, please put your camera in a place where the wifi signal is stable (Put your phone and camera closer)

Cannot Connect To WIFI Successfully?
1.Please make sure the WIFI Password is correct.(Our Camera Only Support 2.4Ghz Wifi)

2.Please make sure the router signal is stable (place IP Camera close to your router for first connection is Recommended).The Camera will not work on a 5Ghz wireless standard at this time. If you have a dual-band router, be sure to segregate your wireless channels and connect the Camera to the 2.4ghz channel.

3.Please check that your wifi name and password do not have special symbols, our camera can only recognize English letters and numbers..
Reset

Check The IP Camera: please make sure the IP Camera send Waiting for connection message after the plug. If not, we need to reset the Camera.

1.Why Reset:

Reset is used to boost the IP Camera system, which become more efficient to accept the unknown router and connect it.
Reset will erase all user settings including WIFI information, access password, alarm information, arming zones information.

2.The Steps:

Find the reset hole at the bottom of the device, and then use needle to insert it, press it more more than three seconds after hearing “di” sound, when hearing ‘Reset to be defaulted setting’ sound, then camera reset successfully.

3.After the reset, user can start to connect it by WIFI.

FAQ -Cloud Storage Wifi Camera
1)Have to buy cloud storage service?
This camera has cloud storage and ordinary card storage capabilities, do not want to buy cloud storage, you can insert a sd card for recordings.

2)What can we do when the camera be stolen?
Do not worry,camera with cloud storage capabilities, video stored in the cloud server, the camera was stolen, the videos can be found by cloud storage account.

3)Does cloud storage camera can support recording for SD Card and cloud storage at the same time?
Yes. Support SD Card and cloud storage recordings at the same time if you put SD Card and purchase cloud storage service

4)Which cloud service company you use?Is it free ?
We use Amazon cloud server. Yes have long cloud service,everyone can enjoy the cloud storage service for free,after that you can choose to pay for the service with a low cost.but this service for free need buyer contact cloud storage customer service help you open!

5)How to protect privacy of individual from Cloud?

The server Is Amazon cloud,support US-EU Safe Harbor and ISO/IEC27001:2013,it with High safety certification

The camera can’t connect to wifi:

You can use the pointer we sent you to directly insert the reset button to reset the camera button for about 5-6 seconds. You will hear a Voice prompt reset success!

After you use the QR code on the mobile phone to scan the Instruction manual to download: “YCC365 plus” and then click on the downloaded the software. After you enter, you will be prompted to log in with your username and password. You will receive a message reminding you to fill in and then set a password to complete the app registration, then you log in again is your own registered username and password, please remember The user name and password you registered!

Pls note:

Be sure to reset this before adding it.

Router name can not have special characters, let the user change it, @, this symbol is also not necessary, it is best to be all numbers + English, do not appear -_, ./, and other characters

5G WIFI routers are also not supported. The WIFI signal sent by the light cat is also not supported. Pay attention to these

The user records an add process, starting from the reset, until the addition is unsuccessful. I look down

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Over 37,000 happy customers worldwide
Real people on our support team ready to help
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Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.

Shipping & Payment

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Electron Go (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://electrongo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@electrongo.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@electrongo.com

About Us

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